> For the complete documentation index, see [llms.txt](https://docs.trezalabs.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.trezalabs.com/terms-and-privacy/privacy.md). # Privacy Policy **Effective Date: July 8, 2026**\ Welcome to **Treza** ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform for building and running generative-media pipelines, available at trezalabs.com (collectively, the "Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. {% hint style="info" %} This document describes how the Service handles data today. It is provided for transparency and is not a substitute for legal advice. Please review it with your own counsel before relying on it. {% endhint %} *** #### 1. Information We Collect We collect the following types of information: **Account Information:** When you create an account or contact us, we collect information such as your name, email address, authentication identifiers, and payment details. Authentication is handled by our identity provider (Privy).\ **Pipeline Content:** We process the prompts, files, and other content you submit ("Inputs"), the pipelines (graphs of nodes) you build, and the video, images, text, and other content you generate ("Outputs"). We also store run history, including per-node timing, token and credit usage, and status.\ **Usage Data:** We collect data on how you interact with the Service, including IP address, browser type, device information, pages visited, API requests, and timestamps.\ **API Keys and Secrets:** We store the provider keys and secrets you add to the Service in encrypted form so your pipelines can run. Treza API keys (`treza_live_...`) are stored hashed. *** #### 2. Third-Party Model and Infrastructure Providers To run your pipelines, the Service transmits your Inputs and Outputs to third-party model and infrastructure providers, which may include, but are not limited to: * Google (including Veo and Gemini models) * OpenAI (including Sora models) * Anthropic * DeepSeek, Qwen, Meta (Llama), Mistral, and other open-model providers * Together, OpenRouter, Fireworks, and Hugging Face * Amazon Web Services (AWS) * Pinecone * Stripe (payments) * Privy (authentication) * Vercel (hosting) These services process data according to their own privacy policies and terms. We do not control how third-party providers handle data once it is transmitted to them, and your use of a particular model may be subject to that provider's policies. *** #### 3. How We Use Your Information We use your information to: * Provide, maintain, and improve the Service * Execute your pipelines and return generated Outputs * Process transactions and manage prepaid credits and payments * Maintain run history, usage insights, and audit records * Monitor usage and security, and detect fraud, abuse, or violations of our Terms of Service * Comply with legal obligations and enforce our Terms of Service We do not use your Inputs or Outputs to train our own models. *** #### 4. Data Retention and Deletion We retain collected data for as long as necessary to provide the Service or as required by law. Run history and generated assets are retained so you can access them from your account, and you can delete pipelines and assets from the dashboard. You may request deletion of your personal data by contacting [**hello@trezalabs.com**](mailto:hello@trezalabs.com), subject to our legal and contractual obligations. Some information may be retained where required for legal, accounting, or security purposes. *** #### 5. Data Sharing and Disclosure We do not sell your personal data. We may share data with: **Service Providers:** Third-party providers that help us operate the Service, including the model, hosting, authentication, and payment providers listed above.\ **Legal Compliance:** If required by law, we may disclose information to law enforcement or regulatory authorities.\ **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. *** #### 6. Security We implement reasonable technical and organizational measures to protect your data, including encryption of stored secrets and provider keys. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials and Treza API keys confidential and for not embedding them in client-side code. *** #### 7. Your Content and Generated Output You retain your rights to your Inputs, and, to the extent permitted by law and the applicable model provider's terms, you own your Outputs. Because of the nature of generative models, Outputs may not be unique. Generative models can also produce inaccurate content, and you should verify Outputs before relying on them. See our [Terms of Service](/terms-and-privacy/terms-of-service.md) for details on content ownership and acceptable use. *** #### 8. Your Rights Depending on your jurisdiction, you may have the right to: * Access, update, or delete your personal information * Object to or restrict certain processing of your data * Request a portable copy of your data * File a complaint with a regulatory authority To exercise these rights, please contact [**hello@trezalabs.com**](mailto:hello@trezalabs.com). *** #### 9. International Data Transfers The Service and its providers may process and store data in countries other than your own. Where we transfer personal data across borders, we take steps to ensure it receives an appropriate level of protection consistent with applicable law. *** #### 10. Children's Privacy The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it. *** #### 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the Service or by other means. Your continued use of the Service after any modifications constitutes acceptance of the updated Privacy Policy. *** #### 12. Contact Information If you have any questions about this Privacy Policy, please contact us at: [**hello@trezalabs.com**](mailto:hello@trezalabs.com) *** By accessing or using Treza, you acknowledge that you have read, understood, and agree to this Privacy Policy.